Personally Identifiable Information (PII)

NutmegShop is committed to protecting your Personally Identifiable Information (“PII”). This section explains what information we collect, when we collect it, how we use it, and how we protect it.

What personal information do we collect?

When you place an order with NutmegShop, you may be asked to provide certain personal information to enable us to process and fulfill your order. This may include:

• Identifiers (such as name, email address, phone number, billing/shipping address)
• Internet activity (such as browsing behavior and interactions with our website)

This notice applies to all information collected or submitted on the NutmegShop website. On certain pages, you may purchase products, submit inquiries, or register to receive order updates.

When do we collect information?

We collect information from you when you:

• Register on our website
• Place an order
• Fill out a contact form
• Subscribe to communications
• Enter information on our website

How do we use your information?

We use the information you provide to:

• Process and fulfill your orders
• Communicate with you regarding your purchase
• Provide customer support
•  Send you updates related to your order

We do not sell, rent, or exchange your personal information with third parties.

By making a purchase from NutmegShop, you may receive personalized communications regarding products or services that may be of interest to you. You may opt out of receiving marketing emails at the time of purchase or at any time by using the unsubscribe link included in our emails.

How do we protect your information?

We implement appropriate technical and organizational security measures to protect your personal information.

• Our website is regularly scanned for security vulnerabilities.
• We perform daily malware scanning.
• Your personal information is stored behind secure networks and is accessible only to authorized personnel with special access rights who are required to keep the information confidential.
• All sensitive information you provide is encrypted using Secure Socket Layer (SSL) technology.
• We implement various security measures when you place an order, submit, or access your information to maintain its safety.

All payment transactions are processed securely through PayPal. Credit card information is not stored or processed on our servers.

Do we use cookies?

Yes. We use cookies to enhance your browsing experience and improve our services.

Cookies are used to:

• Remember and process the items in your shopping cart
• Understand and save your preferences based on current or previous site activity
• Compile aggregate data about site traffic and site interactions

This information helps us improve website functionality and user experience.

We use Google Analytics to collect aggregated site traffic and interaction data on our behalf. This data does not identify individual users personally.

How to exercise your rights

To exercise any of your privacy rights, please contact us using one of the following methods:

• Email: help@nutmegshop.com
• Live Chat
• Text Message

When submitting a request, please provide sufficient information to verify your identity, such as:

• Your full name
• Email address associated with your order
• Order number (if applicable)

We may need to verify your identity before processing your request to protect your privacy and security. We will respond to verified requests within the timeframe required by applicable law.

CONTACT US

Address: 1108 S Jordan Pkwy W, South Jordan, UT, 84095, USA

Opening Hours: Monday–Friday: 9:00AM–5:00PM (Live chat & Email)

Email: help@nutmegshop.com

Phone: +1 (424)256-3800

Contact form: https://www.nutmegshop.com/contact/